GIFT VOUCHER PURCHASE RULES
I. KEY DEFINITIONS
1. Cable Car shall mean a type of transport used by the Carrier to transport Passengers from Druskininkai Aquapark Stop to Snow Arena Stop.
2. Passenger shall mean any person who has purchased a Cable Car Gift Voucher at www.lynukelias.lt or any person who has received a Gift Voucher from the Buyer and is using the Carrier’s services.
3. Buyer shall mean any person who has paid for the Cable Car Gift Voucher on the website of www.lynukeliu.lt.
4. Gift Voucher shall mean a ticket confirming the passenger transportation agreement concluded by and between the Passenger and the Carrier and sent to the Passenger to the indicated e-mail address. The Gift Voucher shall include information on the type of Passenger who can use it (adult/senior/student/child) and the type of the ticket (one way or return ticket).
5. Gift Voucher Distributor shall mean the Limited Liability Company Lynų kelias that administers the website of www.lynukelias.lt.
6. Carrier shall mean the Limited Liability Company Lynų kelias, registered in accordance with the laws and holding the right to transport passengers.
7. Gift Voucher Purchase Rules or Rules shall mean these Gift Voucher Purchase Rules that set forth the rights and obligations of the Parties and the liability of the Carrier with respect to the Passenger upon purchasing the Gift Voucher.
8. Website shall mean the website of – www.lynukelias.lt, where all the information about Cable Car trips for Passengers, carriage terms and conditions, purchase of the Tickets and other related information is provided.
9. Privacy Policy shall mean the policy of personal data processing applied by the Gift Voucher Distributor on the website of www.lynukelias.lt when purchasing Gift Vouchers. The Privacy Policy shall be an integral part of these Rules. The Privacy Policy is available for viewing at www.lynukelias.lt under Privacy Policy.
II. GENERAL PROVISIONS
10. The present Gift Voucher Purchase Rules shall set forth the terms and conditions for purchasing and using Gift Vouchers when Passengers purchase the tickets on the website of www.lynukelias.lt.
11. The present Rules shall be an integral part of the Gift Voucher to be purchased by the Passenger and set forth the contractual obligations of the Passenger and the Carrier.
12. Prior to purchasing the Gift Voucher, the Passenger must read the Rules that are announced publicly on www.lynukelias.lt and presented to the Passenger for viewing before making the purchase. Having read the Rules, the Passenger shall tick the line ‘I confirm I have read the Gift Voucher Purchase Rules’ in the respective electronic Gift Voucher purchase form.
III. PROCEDURE FOR PURCHASING, USING AND RETURNING GIFT VOUCHERS
13. One way and/or return Cable Car Gift Vouchers can be purchased on the website of www.lynukelias.lt without creating a user account. The Gift Vouchers shall be sent to the indicated e-mail address of the Passenger.
14. Prior to purchasing the Gift Voucher, each Passenger shall enter all the requested personal data (first name, family name and e-mail address) and give his/her consent for the given personal data to be processed for the purpose of rendering the services of selling the Gift Voucher and fulfilling the contractual obligations of the Passenger and the Carrier. If the Passenger does not give his/her consent for the personal data to be processed for the purpose of selling the Gift Voucher and rendering related services, the Gift Voucher cannot be purchased online.
15. The purchased Gift Vouchers shall be generated upon receiving the payment from the Passenger. The Gift Voucher can be downloaded and/or printed from one’s inbox.
16. The Passenger must pay for the selected tickets (Gift Vouchers) within 30 minutes from clicking the ‘Pay’ button. Upon failure to make the payment within the allotted time, the Passenger’s Gift Voucher shall not be saved or booked.
17. The services of purchasing Gift Vouchers rendered by the Gift Voucher Distributor shall be deemed properly rendered as of the moment that the Passenger gains the possibility to download or print the Gift Voucher.
18. The Gift Voucher Distributor shall not be held liable for incorrect or inaccurate Passenger information given at the time of placing the order for Gift Vouchers or making the payment or any resulting consequences, e.g., failure to receive the Gift Voucher due to incorrect e-mail address. In the case of failing to receive the Gift Voucher by e-mail, the Passenger shall contact the Gift Voucher Distributor, the contact details of which can be found online.
19. The Gift Voucher can be used only once and must be done so within 6 months from its purchase. The Passenger shall take great care not to provide any possibilities for other persons to copy his/her Gift Voucher and shall not copy or otherwise distribute the Gift Voucher himself/herself. In the event of duplicated Gift Vouchers, the first person to have presented the Gift Voucher to the Carrier’s operators at one of the stops shall have the right to enter the Cable Car. Copying the Gift Vouchers is strictly prohibited. The individuals in breach of this prohibition or making any attempt to do so shall be prosecuted as set forth in the laws of the Republic of Lithuania
20. The Passenger has the right to extend the validity of the Gift Voucher for 1 month, having contacted the Gift Voucher Distributor before the expiration of the Gift Voucher.
21. Gift Vouchers purchased online may be refunded during the term of their validity, having submitted an application to the Gift Voucher Distributor by e-mail at info@lynukelias.lt.
22. Gift Vouchers may only be refunded under the following terms and conditions:
22.1. The trip is cancelled within 14 (fourteen) days from its purchase due to circumstances that were unforeseen/unknown at the time of purchase (e. g., the Passenger develops acrophobia, etc.) or due to an accident or disease, having submitted the proof of such an accident or disease. The decision concerning the refund of the Gift Voucher shall be made individually in each case.
22.2. The trip is suddenly delayed or canceled out of schedule, resulting in the Passenger being unable to use the Gift Voucher due to the fault of the Carrier. The decision concerning the refund of the Gift Voucher shall be made individually in each case.
22.3. If a return Gift Voucher has been purchased, the entire Gift Voucher may be refunded.
23. The money for the refunded Gift Vouchers shall be wire transferred to the Purchaser’s account used to pay for the Gift Vouchers within 7 (seven) business days. Please note that the refund is given to the Purchaser and not the person holding the Gift Voucher.
24. The Gift Vouchers that have been purchased with a discount or are marked as ‘Promotional’ shall not be refunded or replaced.
IV. RIGHTS AND OBLIGATIONS OF THE PASSENGER
25. The Passenger shall carefully read the Rules and make sure that the terms and conditions of purchasing the Gift Voucher are understandable and acceptable to him/her before purchasing the Gift Voucher.
26. At the time of purchasing the Gift Voucher, the Passenger must indicate the correct Passenger and other data required for the purchase of the Gift Voucher.
27. The payment for the Gift Voucher must be made within 30 minutes from accessing the e-banking page of the Purchaser.
28. The Passenger shall print or download and save the Gift Voucher at his/her smartphone or tablet and present the said Gift Voucher to the Carrier’s operator at one of the Cable Car stops. The Passenger will then receive a barcode from the operator that must be scanned during the trip. This barcode must be kept safe during the entire trip.
29. Having reached one of the two stops by Cable Car, the Passenger shall leave the Cable Car, exit the Cable Car area and then scan the barcode anew for a return trip, if necessary.
V. RIGHTS AND OBLIGATIONS OF THE GIFT VOUCHER DISTRIBUTOR
30. The Gift Voucher Distributor shall announce the business hours of the Cable Car and scheduled running repairs on the Website so that the Passenger can plan beforehand when to use the Gift Voucher.
31. The Gift Voucher Distributor has the right to suspend or cancel the sale of Gift Vouchers on the website of www.lynukelias.lt. without giving any prior notice.
32. The Gift Voucher Distributor has the right to amend or supplement the present Rules. The updated Rules shall come into force as of the day of announcement on the website of www.lynukelias.lt..
VI. LIABILITY OF THE PARTIES
33. Each Party shall be liable for fulfilling the undertaken obligations as set forth in the present Rules.
34. If the Gift Voucher has not been generated and sent to the Passenger due to circumstances that the Passenger cannot influence, the Gift Voucher Distributor shall refund the paid amount to the bank account of the Purchaser.
35. In the cases not discussed in the present Rules, the Party at fault for the losses incurred by the other Party shall reimburse the aggrieved Party for any damage and losses as set forth in the laws.
VII. PROVISION OF INFORMATION TO THE PASSENGER AND PERSONAL DATA PROCESSING
36. When viewing the present Rules, the Passengers are informed that their personal data shall be processed for the purpose of Gift Voucher purchase (fulfilment of contractual obligations).
37. The Passenger or Purchaser purchasing the Gift Voucher may be offered to consent to personal data processing for the purpose of sending further notifications or direct marketing.
38. By making this purchase, the Purchasers of the Gift Vouchers consent to being sent a survey by e-mail to assess the quality of the rendered services after the trip by Cable Car.
39. The Privacy Policy approved by Kautros Keltuvai UAB shall be an integral part of these Rules.
VIII. FINAL PROVISIONS
40. The present Rules shall be governed by the laws of the Republic of Lithuania.
41. The Parties shall attempt to amicably resolve all disputes arising from or in relation with these Rules. In the event of failure to reach a consensus, unresolved disputes shall be handled in accordance with the laws of the Republic of Lithuania.